The Social Customer Manifesto
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February 05, 2009
On My Mind
I'll be
speaking at SoCon09 this weekend
. Looking forward to seeing everyone in Atlanta.
Feb 5, 2009 9:34:42 PM
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Transaction Failed
Based on the previous post, a thought: How do we stop thinking about "transaction costs" and, instead, start thing about *relationship costs* (or perhaps their glass-half full counterpart "relationship *value*")?
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Creat-ive
Seth says creative is "the stuff you do at the edges" I disagree. Creative, or create-ive is something else. It's making something new. (Dave Gray first introduced me to this interpretation here, please read - gives a ton of back-story.)...
Christopher Carfi
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