The Social Customer Manifesto: And I Suppose VRM is the New Customer Service

January 30, 2008

And I Suppose VRM is the New Customer Service

A heads up for folks who are interested in learning more about (a) customer service and support, (b) marketing or (c) Vendor Relationship Management (VRM) -- I'll be leading a workshop session at the "Customer Service is the New Marketing" conference next Monday here in SF. The details:

What:
Customer Service is the New Marketing

I'll be facilitating a workshop called "Vendor Relationship Management (VRM): Enabling buyers and sellers to build mutually beneficial relationships."

When:
Monday, 4 Feb 2008

Where:
The Golden Gate Club
Presidio National Park
135 Fisher Lane
San Francisco, CA 94129

Seeya there...

Jan 30, 2008 4:22:15 PM | vendor relationship management, vrm

4 Comments

This sounds so interesting! Any chance there will be a podcast version of this workshop available?

Posted by: Filiberto Selvas | January 30, 2008 at 05:11 PM

hi, filberto! not sure if they're going to be podcasting the sessions. if they are, i'll ping you with the info once i have it.

great to hear from you. best, cfc

Posted by: christopher carfi | January 30, 2008 at 09:14 PM

hey brother, please do ping me with podcast info too! otherwise, you will have to plan on giving a session in cleveland!
be well,
t

Posted by: Todd Pesek, MD | February 02, 2008 at 01:16 PM

The Giveaway has been designed to give marketers that upgrade and promote the most, the maximum exposure during the first few days after launch. This system rewards proactive members while still allowing smaller list members an opportunity to participate.

Posted by: PPC Classroom 2.0 Review | March 07, 2009 at 07:19 AM

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