The Social Customer Manifesto: Clue Unit #4 Show Notes: February 14, 2007

February 14, 2007

Clue Unit #4 Show Notes: February 14, 2007

Episode 4, about 30 minutes.

Today's Topic - CommunityNext:

Jake McKee and Lee LeFever were at the CommunityNext conference over the weekend, a conference focusing on"The Present and Future of Online Communities." Here's what they saw and heard. Chris acts as MC.

(crossposted from http://www.clueunit.com)

Feb 14, 2007 12:09:11 PM

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VRM Scenario Talk Aldo Castañeda (who is a really great interviewer) was kind enough to invite me to chat regarding VRM Scenarios for his Story of Digital Identity podcast. You can have a listen here.

Spoiling The Whole Barrel the apple that was by danial_cosmanPaul Sweeney: "Could one disgruntled bully wreck an entire customer service team? William Felps and Terence Mitchell of the University of Washington Business School think so."

Christopher Carfi

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February 14, 2007

Clue Unit #4 Show Notes: February 14, 2007

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