Think of this as our little safari into the wilds of the blogosphere. An expedition to create an initial taxonomy of business blogger species, if you will.
There have been lots of folks who have done the "what is business blogging" thing. What I haven't seen, however, is a good description of the different ways that companies are using blogs at the point of interaction with the customer. There seem to be a few:
Over the next few posts, we'll take a look at each of these in more detail.
And another thing. Some of these will now be podcast as well. You can subscribe to the feed right...up...there if you want.